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Imperial partners with the City of Cape Town in establishing an Asset Care Centre

The City of Cape Town’s Electrical Support Services (ESS) department is responsible for civil projects and maintenance, corrosion protection, electrical projects and transformer refurbishment. Pragma Africa was contracted to establish an Asset Care Centre (ACC) that is driving the day to day facilitation and delivery of the Improvement Program.

Project Duration: 2007
Imperial Logistics Operating Company: Pragma Africa

Client Background

The City of Cape Town’s Electrical Support Services (ESS) department is responsible for civil projects and maintenance, corrosion protection, electrical projects and transformer refurbishment for the City of Cape Town’s Electricity Directorate.

Key Challenges

• Little control on work requirements and queues.
• Frustrated clients with long lead times on work and little confidence in promised delivery dates.
• Significant manpower shortages.
• Low morale amongst workforce.
• Under-utilised SAP system.

Deliverables

Pragma Africa was contracted to establish an Asset Care Centre (ACC). The day to day facilitation and delivery of the Improvement Program was driven through the ACC which was established on ESS’s premises and staffed by Pragma. Below are some of the ACC duties.

• System analysis and optimization to better align SAP Project Systems and SAP Plant Maintenance to business requirements.
• Improved Asset Management reporting.
• Creation, implementation, communication and review of Asset Management Policy and Strategy.
• Root Cause Failure analysis.
• Transfer of knowledge and skills transfer throughout the engagement and in preparation for ‘in-house’ operation.

Key Outcomes/Benefits

• Accurate asset data.
• Standardised work planning and control procedures.
• Easier decision-making based on accurate data.
• 230% increase in operational output.

Client Comment

“The team effort provided by both the ESS and Pragma staff has made this operation a vastly improved, more effective division ensuring service delivery to all our clients. This would not have been possible without the Pragma ACC intervention.” – Floris Mostert, Head: Electrical Support Services

Contact Details

T: +27 11 318 0641
F: +27  11 318 0666
E: Alan.Tait@pragmaworld.net
W: www.pragmaworld.net

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