Integrated Report 2020

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Operating as One Imperial

We have established a leading Market Access business across Africa and are the premier logistics provider in Southern Africa. We have developed strong expertise and leading market positions in contract logistics and freight in Europe and the United Kingdom (UK). Leveraging our powerful competitive advantages and specialised capabilities, we are positioning the group as the 'Gateway to Africa'. We aim to be the strategic partner of choice for multinationals seeking access to Africa's growth and development opportunities. Our scope extends to selected markets that are growing their trade flows into and out of Africa.

Imperial offers a unique value proposition as the ‘Gateway to Africa’ for clients, principals and customers through integrated market access and logistics solutions in five key industries: healthcare, consumer, automotive, chemicals and industrial. We seek out and leverage new technology to deliver innovative, end-to-end solutions.

Market Access

We take ownership of inventory and responsibility for the full order to cash function. We build complex route-to-market solutions that provide our principals with access to consumers through comprehensive channel strategies that integrate sourcing, contract manufacturing, sales, distribution, marketing and demand generation. Our solutions also create opportunities to leverage our freight and contract logistics capabilities. Our activities currently focus on two key and defensive industries – healthcare and consumer.

Core offerings

Integrated market access services

Healthcare and consumer route-to-market

Multi-market aggregation

Sourcing and procurement

Emergency relief and kitting

Picking and packaging

Marketing and promotion services

Contract manufacturing

Key data
  • Through operations mainly in East, West and Southern Africa, we provide market access services in more than 20 countries on the African continent.

We expertly manage the movement of goods on behalf of clients between specified sources and destinations, combining different transportation modes and types. To reduce their time-to-market, improve customer service and mitigate risk, we also work in partnership with our clients to integrate logistics functions in their end-to-end supply chain. When the outsource relationship is fully mature, we act as the lead logistics provider (LLP), managing multiple supply chain functions on our clients' behalf.

Core offerings

Contract logistics


Road freight

Air and ocean


Key data

Logistics Africa

  • Encompasses logistics activities across Africa, including road freight, contract logistics and LLP.

Logistics International

  • Encompasses logistics activities outside Africa, including road freight, contract logistics, air and ocean and LLP.
Read more Performance review solutions



    AstraZeneca   3     H&M Clothing   3     Pfizer   3     Tiger Brands
3     BAT   3     Heineken   3     Sappi   3     Unilever
2     BMW Group   3     Merck   3     Sasol   3     Volkswagen
3     Consol   3     Novartis   3     Shell   3     Woolworths
3     GSK   3     Pepsico   3     South 32   3     World Health Organization
Who we are
   We are headquartered in Johannesburg and listed on the JSE
   We are ranked among the top 30 global logistics providers1
   We take clients to some of the fastest growing and most challenging markets in the world
   We employ over 25 000 people in 26 countries
   We earned revenue of R46,4 billion (USD2,96 billion) and continuing EBITDA of R4,1 billion (USD262 million) in
   We provide access to quality medication and healthcare products, consumer goods and other products and
   We invest in our countries and communities, with a key focus on integrating ESG into our daily business practices
   We seek out and leverage technology to deliver innovative, integrated, end-to-end solutions
1 Ranked 28th in the Armstrong & Associates 2019 Gross Revenue list of top 50 third-party logistics (3PL) providers.