Governance structure and management systems

Principles of corporate governance and structures

The board is committed to the principles of openness, integrity and accountability, and to providing timely, relevant and meaningful reporting to all stakeholders. The board ensures that the group’s business is conducted to high standards of corporate governance, in line with local and internationally accepted corporate practices. These standards are entrenched in the group’s established systems of internal control and by its procedures and policies governing corporate conduct, with particular emphasis on the importance of qualitative aspects of corporate governance. The group’s operating divisions are autonomous as the group’s philosophy is not to regulate every aspect of group behaviour, but rather to allow each division to formulate its own policies, appropriate to the industry and business environment in which it operates, subject to the guidance of the group executive committee and ultimately the board.

The group is committed to an open governance process such that all stakeholders are assured that its directors and managers at all levels are managing the group responsibly. The board subscribes to the principles of the Code of Corporate Practices and Conduct as set out in King III and applies these principles in all its businesses unless otherwise indicated. A register indicating compliance with King III principles is available on the group’s website: www.imperial.co.za.

In accordance with guidance issued by the JSE, the group applied the recommendations in King III. The board is continually assessing its governance practices and procedures against King III and makes adjustments where necessary.

The principles contained in King III are reflected in the group’s corporate governance structures. These are reviewed from time to time to accommodate organisational changes and international developments in the field of corporate governance. It is the policy of the board and management to actively and continuously review and enhance the group’s systems of control and governance to ensure the group’s business is managed ethically and within prudently determined risk parameters that conform to internationally accepted standards of best practice.

In assessing practices implemented by the group, the board has balanced the following factors:

Entrepreneurial freedom to take business risks and initiatives leading to satisfactory levels of performance and return on shareholders’ investment in the company; and
Conforming to corporate governance standards, which can impose constraints on divisional management.


Imperial’s Integrated Governance Model

BOARD OF DIRECTORS

Imperial’s governance structure

Board of directors

Non-executive directors Executive directors
TS Gcabashe* (chairman) HR Brody (chief executive)  
SL Botha* (resigned 5 September 2013) OS Arbee  
T Dingaan MP de Canha  
S Engelbrecht* AH Mahomed (retired 30 June 2013)  
RL Hiemstra** GW Riemann (German)  
P Langeni* M Swanepoel  
MJ Leeming*    
MV Moosa    
RJA Sparks*    
A Tugendhaft (deputy chairman)    
Y Waja*    
* Independent.
** Non-executive director from 1 October 2012 and previously an executive director.

Board committees

Executive
committee
  Audit
committee
  Risk
committee
  Remuneration
and nomination
committee
  Social, ethics and
sustainability
committee
  Assets
and liabilities
committee
HR Brody   MJ Leeming (chairman)   Y Waja (chairman)   RJA Sparks (chairman)   MV Moosa (chairman)   HR Brody (chairman)  
M Akoojee   P Langeni   H Adler   SL Botha**   OS Arbee   M Akoojee  
OS Arbee   RJA Sparks   OS Arbee   TS Gcabashe   HR Brody   OS Arbee  
MP de Canha   Y Waja   HR Brody   P Langeni   MP de Canha   RL Hiemstra  
BJ Francis       S Engelbrecht   A Tugendhaft   BJ Francis   MJ Leeming  
AH Mahomed*       BJ Francis       TS Gcabashe   AH Mahomed*  
PB Michaux       RL Hiemstra       R Levin   R Mumford  
JJ Strydom       MJ Leeming       PB Michaux   WF Reitsma  
M Swanepoel       PB Michaux       MR Sharfuddin   M Swanepoel  
        G Rudman       M Swanepoel      
        A Tennick       JJ Strydom      
                A Tugendhaft      
                RA Venter      
* Retired on 30 June 2013.
** Resigned 5 September 2013.


Group internal
audit executive
  Group
treasurer
  Group legal adviser
and company secretary
  Group
risk executive
  Group head
of sustainability
G Nzalo   WF Reitsma   RA Venter   BJ Francis   MR Sharfuddin  
BCom, CA(SA), CIA   BTech Banking, MCom, FIBSA, FIFM   BCom, LLB, LLM Admitted as Attorney in 1993   BCompt (Hons), CIA   BBA, IMP (Insead)  


The board of directors

The company has a unitary board structure with the chairman and majority of directors being non-executive.

Directors are appointed in a formal and transparent process on the basis of skill, experience and their level of contribution to, and impact on, the activities of the group. The board as a whole formally decides on the appointment of directors based on recommendations from the remuneration and nomination committee. New directors are provided with formal induction material to facilitate their understanding of the group.

The board of directors determines the direction of the group by establishing strategic objectives and key policies. Board meetings are held at least quarterly with additional meetings called when necessary. The quorum for meetings is a majority of directors. In addition to directors, other senior executives are invited to attend meetings as required to ensure comprehensive reporting to the board.

The responsibilities of the board are clearly defined in a written board charter. The board has also adopted, and regularly reviews, the written policies governing the authority delegated to group management and matters retained for decision by the board, which ensures a clear balance of power and authority and that no director has unfettered power.

The responsibilities of the board include issues of strategic direction, business plans and annual budgets, major acquisitions and disposals, changes to the board on recommendation from the remuneration and nomination committee and other matters that have a material effect on the group or as required by statute.

The board regularly performs assessments of its performance and of the performance of individual directors including the chairman. The board does not consider it to be feasible to conduct annual reviews of its effectiveness and the effectiveness of board committees and elected to conduct these reviews in regular cycles of three years. Compliance with the board and committee charters is however confirmed annually. Matters highlighted in the most recent board evaluation as requiring further attention included:

greater exposure to senior management in order to make board members familiar with key individuals within the group; and
monitoring of effectiveness of marketing campaigns at board level.

The chairman is not appointed annually as the board considers it more desirable from a continuity perspective to maintain a stable chairman.

The board comprises 10 non-executive directors and five executive directors. Six of the non-executive directors, including the chairman, are independent. The group also has a full-time financial director.

At least one-third of all directors retire by rotation each year and stand for re-election at the annual general meeting in accordance with the memorandum of incorporation. Directors who retire are determined in accordance with a rotational register and are those who have been longest in office since their appointment or election. Directors who stand for re-election are appraised by the remuneration and nomination committee, and in the case of independent directors serving for nine years or longer, their independence assessed. This year, Messrs OS Arbee, HR Brody, MP de Canha, RL Hiemstra, GW Riemann and M Swanepoel retire and are standing for re-election at the annual general meeting to be held on 7 November 2013. The re-election of the retiring directors is recommended by the board.

The table details attendance of board meetings during the year.

    Regular
meetings
  Annual
strategy meeting
Number of meetings during the year   4   1  
Thulani Gcabashe   3   1  
Hubert Brody   4   1  
Osman Arbee   4   1  
Santie Botha**   4   1  
Manny de Canha   4   1  
Thembisa Dingaan   4   1  
Schalk Engelbrecht   4   1  
Tak Hiemstra   2*   1  
Phumzile Langeni   3   1  
Mike Leeming   4   1  
Hafiz Mahomed   4   1  
Valli Moosa   4   1  
Gerhard Riemann   3   1  
Roddy Sparks   4   1  
Oshy Tugendhaft   4   1  
Younaid Waja   3   1  
Marius Swanepoel   4   1  
Mohammed Akoojee   4   1  
Berenice Francis   4   1  
Philip Michaux   2   1  
Moeketsi Mosola   4   1  
Jurie Strydom   4   1  
* Excused from two meetings due to ill health at the time
** Resigned on 5 September 2013.


Directors and management profiles

Non-executive directors

Thulani Sikhulu Gcabashe  





Thembisa Dingaan  





Schalk Engelbrecht  





Thulani Sikhulu
Gcabashe (55)*

BA (Botswana), MURP (Ball State Univ, USA), PED, IMD Lausanne
Thembisa
Dingaan (40)

BProc, LLB (Natal), LLM (Harvard), HDip Tax (Wits)
Schalk
Engelbrecht
(67)*

BSc, MBL, AMP (Insead)
Thulani is the retired chief executive of Eskom, the executive chairman of Built Africa Holdings and the chairman of MTN Zakhele. He currently serves as a director of Standard Bank Group and The Standard Bank of South Africa and is a past trustee of the Freedom Park Trust. He is also a director of the Retail Motor Industry Association (RMI) and a director of the Passenger Rail Agency (PRASA). Thulani was appointed to the board in January 2008 and as chairman in April 2008.     Thembisa is the chairman of Ukhamba holdings, an empowerment shareholder in Imperial. She is also a director of the Development Bank of Southern Africa, where she is the chair of the investment and credit committee, and a non-executive director of Mustek Limited and Adapt It Holdings Limited. In addition, she is a Member of Council of the University of KwaZulu-Natal. She was appointed to the board of Imperial in November 2009.     Schalk is the retired chief executive of AECI, where he is currently the chairman. He was appointed as chief executive of AECI in 2003 and was appointed chairman of AECI in May 2012. Schalk was the managing director of Chemical Services (Chemserve) before joining the AECI board. He was appointed to the Imperial Holdings board in June 2008.    
Recht Louis (Tak) Hiemstra

 

 

 

 

 

Phumzile Langeni

 

 

 

 

 

Recht Louis (Tak)
Hiemstra (57)

BCompt (Hons), CA(SA)
Phumzile
Langeni (38)*

BCom (Acc), BCom (Hons)
Tak served as director, strategic development of Imperial until his retirement as executive director in 2012. He was responsible for strategy and enterprise and business development. He is the chairman of Distribution and Warehousing Network (DAWN) Limited. He joined the group in 1992 and was appointed to the board in August 1995.     Phumzile is the executive chairman of Afropulse Group, a woman-led investment, investor relations and corporate advisory house. She previously was an executive director of junior platinum miner, Anooraq Resources. She is currently the chairman of Astrapak Holdings, and an independent non-executive director of Massmart Holdings Limited, Mineworker’s Investment Company, Peermont Global, Metrofile, Primedia and the Port Regulator. She was appointed to the board in June 2004.          
                 
Michael John Leeming

 

 

 

 

 

Mohammed Valli Moosa

 

 

 

 

 

Roderick John Alwyn Sparks

 

 

 

 

 

Michael John
Leeming (69)*

BCom, MCom, FCMA, FIBSA, AMP (Harvard)
Mohammed Valli
Moosa (56)

BSc
Roderick John Alwyn
Sparks (54)*

BCom (Hons), CA(SA), MBA
Mike is a former executive director of Nedcor Limited. He has served as chairman of the Banking Council of South Africa and as president of the Institute of Bankers. He is currently a non-executive director of the Altron Group, AECI and Woolworths. Mike was appointed to the board in November 2002.     Valli is the non-executive chairman of Anglo Platinum and Sun International, a non-executive director of Sanlam and Sappi, and executive director of Lereko. He is chairman of WWF (SA). Previously, he was president of the International Union for the Conservation of Nature and the chairman of Eskom. He also served as a cabinet minister in the national government. Valli was appointed to the board in June 2005.     Roddy is a former managing director of Old Mutual South Africa and Old Mutual Life Assurance Company (SA), and the former chairman of Old Mutual Unit Trusts, Old Mutual Specialised Finance and Old Mutual Asset Managers (SA). He is a nonexecutive director of Truworths International and Trencor and serves on the board of advisers of the UCT Graduate School of Business. Roddy was appointed to the board in August 2006.    
Ashley (Oshy) Tugendhaft

 

 






Younaid Waja

 

 

 




     
Ashley (Oshy)
Tugendhaft (65)

BA, LLB
Younaid
Waja (61)*

BCom, BCompt (Hons), CA(SA),
HDip Tax Law
     
Oshy is the senior partner of Tugendhaft Wapnick Banchetti & Partners, a leading Johannesburg niche law firm. He is also a non-executive director of Pinnacle Technology Holdings Limited. He was appointed to the board in April 1998 and as deputy chairman in March 2008.     Younaid is a practicing tax and business consultant. He is a non-executive director and a subcommittee member of Dipula Income Fund, Pareto; subsidiaries of the Gauteng Growth and Development Agency: Supplier Park Development Company (SPDC), Automotive Industry Development Centre (AIDC) and The Innovation Hub Company (TIH). His recent past directorships include PIC, Telkom, Real Africa Holdings and Blue IQ. His former memberships include vice-president of ABASA, chairman of the PAAB – now the IRBA; a member of the Income Tax Special Court and treasurer of the Black Business Council. He was appointed to the board in June 2004.     *Independent.    


Executive directors

Hubert Rene Brody  






Osman Suluman Arbee  






Manuel Pereira de Canha  






Hubert Rene
Brody (49)

BAcc (Hons), CA(SA)
Osman Suluman
Arbee (54)

BAcc, CA(SA), HDip Tax
Manuel Pereira
de Canha
(63)
Hubert is the chief executive of Imperial. Hubert joined the group in April 2000 as chief financial officer of Imperial Bank, was appointed as chief executive of the Motor division in 2003 and joined the executive committee in September 2004. He was appointed to the board in August 2006 and as chief executive in July 2007.     Osman is the group financial director and Chairman of the Automotive Retail and Autoparts divisions. He is a non-executive director of Distribution and Warehousing Network (DAWN) Limited. He joined the group and the executive committee in September 2004, was appointed to the board in July 2007 and as group financial director in July 2013.     Manny is the chief executive of Associated Motor Holdings, responsible for the distribution retail and allied services businesses. He joined the group in 1995. He was appointed to the board in November 2002.    
Gerhard Wessel Riemann

 

 

 

 

 


Marius Swanepoel

 

 

 

 

 


Gerhard Wessel
Riemann (67)
Marius
Swanepoel (52)

BCom Acc (Hons)
Gerhard is the chief executive of Imperial Logistics International in Germany and is responsible for international logistics operations. He joined the group and the board in January 2000.     Marius is the chief executive of Imperial Logistics in Africa. He joined the group in 1994 as financial director of Highway Carriers and was appointed as chief executive of Imperial Logistics in Africa in October 2005. He was appointed to the executive committee in May 2007 and to the board in November 2009.          


Other executive committee members

Mohammed Akoojee  






Berenice Joy Francis  






Philip Bernard Michaux  






Mohammed
Akoojee (34)

BCom Acc (Hons), CA(SA), CFA
Berenice Joy
Francis (37)

BCompt (Hons), CIA
Philip Bernard
Michaux (53)
Mohammed is the executive responsible for investor relations and head of strategy for the group. He joined the group in 2009, having previously worked at Nedbank Securities as an investment analyst and at Investec in the corporate finance division. He is also a director of Distribution and Warehousing Network (DAWN) Limited and Ukhamba Holdings (Pty) Limited. He was appointed to the executive committee in January 2011.     Berenice is the executive responsible for risk, transformation and people development. She joined the group in 2008 and was appointed to the executive committee in June 2009.     Philip is the chief executive officer of the Automotive Retail and Car Rental divisions. He joined the group in 1995 as a result of Imperial acquiring Saficon, Philip was appointed the chief executive officer of the Automotive Retail division in 2006 and has taken on the chief executive officer function for Car Rental in 2013. He was appointed to the executive committee in October 2011.    
Johan Jurie Strydom

 

 

 

 

 

 

 

 

 

Johan Jurie
Strydom (39)

BBusSc, FIA, CFA, MBA
Jurie is the chief executive of the Regent Insurance group which houses the insurance operations of Imperial. Jurie joined the group in 2007 as chief actuary of Regent Life and was appointed to the Regent board in the same year. He previously held positions in Sanlam and as managing director of Alexander Forbes Life. Jurie was appointed to the executive committee in February 2012.                


Board committees and governance structure

The board has established a number of subcommittees, which operate within defined terms of reference laid down by the board in writing. Members of these committees are suitably qualified and experienced to meaningfully contribute to the workings of the committees on which they serve. All committees report to the board and operate in accordance with written terms of reference approved by the board.

The performance of each committee is regularly assessed in accordance with their terms of reference.

Executive committee

This committee is responsible for:

devising group strategy for recommendation to the board of directors and to implement the strategies and policies approved by the board; and
managing the day-to-day business and affairs of the group.

The members of this committee comprise executive directors as well as other senior executives and are appointed by the board. The committee currently consists of eight members and meets at least once a month. Certain key members of divisional management also attend meetings of the committee. In addition to normal meetings, the committee meets quarterly to consider in detail matters relating to governance, compliance, employment equity, risk, health and safety, and properties.

The table details attendance of executive committee meetings during the year.

    Executive
committee
  Governance
and compliance
Number of meetings during the year   15   4  
Hubert Brody   12   3  
Mohammed Akoojee   14   4  
Osman Arbee   15   4  
Manny de Canha   15   3  
Berenice Francis   14   4  
Tak Hiemstra*   2/3**   0/1**  
Hafiz Maho   15   4  
Philip Michaux   14   4  
Moeketsi Mosola   13   4  
Jurie Strydom   15   3  
Marius Swanepoel   14   2  
* Executive up to 30 September 2012.
** Excused from meeting due to ill health at the time.

Audit committee

The group audit committee consists only of independent non-executive directors, one of whom is appointed as chairman. The membership of the committee will be tabled at the next annual general meeting for confirmation by shareholders. The committee meets at least four times per year.

Details of the workings of the committee and attendance of meetings are contained in the audit committee report on pages 89 to 91 of the integrated report.

Remuneration and nomination committee

This committee consists of non-executive directors. It meets at least three times a year and the quorum for meetings is the majority of members. Details of the workings of the committee and attendance of meetings are contained in the remuneration report on pages 92 to 101 of the integrated report.

Risk committee

The board is responsible for the total process of risk management in the group. The risk committee sets the group risk framework and strategy and ensures a robust risk management process is in place. Details of the workings of the committee and attendance of meetings are contained in the risk committee report on pages 34 to 36 of the integrated report.

Assets and liabilities committee

The assets and liabilities committee (Alco) is responsible for implementing best practice asset and liability risk management policies. Its primary objective is to manage liquidity, interest rates and exchange rates within acceptable risk profiles.

The table details attendance of alco meetings during the year.

Number of meetings 4
Hubert Brody 4  
Mohammed Akoojee 4  
Tak Hiemstra** 2  
Mike Leeming* 4  
Hafiz Mahomed 4  
Russell Mumford 3  
Willem Reitsma 4  
Marius Swanepoel 3  
* Independent.
** Excused from two meetings due to ill health at the time.

Social, ethics and sustainability committee

The role of the social, ethics and sustainability committee encompasses all aspects of sustainability.

The committee performs statutory duties as set out in the Companies Act, 71 of 2008, for Imperial Holdings Limited and on behalf of subsidiary companies in the group. In addition to its statutory duties, it assists the company in discharging its social, ethics and sustainability responsibilities and implementing practices consistent with good corporate citizenship, with particular focus on the following:

The King III Code of Corporate Governance;
Imperial’s sustainability commitments;
Broad-based Black Economic Empowerment (B-BBEE) requirements as described in the Department of Trade and Industry’s Combined Generic Scorecard (excluding ownership targets) and associated Codes of Good Practice;
Imperial’s transformation commitments as described in the group transformation strategy document and division-specific B-BBEE plans;
Environmental commitments as described in Imperial’s environmental policy framework;
Corporate social investment (CSI) commitments as described in Imperial’s CSI policy;
Imperial’s Code of Ethics and Corporate Values; and
Health and safety compliance.

The committee has a standard agenda item at every meeting covering material breaches of the group’s code of ethics, if any, as well as the steps taken to prevent such breaches. No material breaches of the group’s code of ethics were reported during the year. Additional details regarding the group’s approach to business integrity and ethics are contained on pages 32 to 33.

During the year, the committee discharged its statutory duties as set out in the Act and Regulations thereto by monitoring the company’s activities relating to:

social and economic development, including the company’s standing in terms of the goals and purposes of the 10 principles set out in the United Nations Global Compact Principles, the OECD recommendations regarding corruption, the Employment Equity Act and the Broad-Based Black Economic Empowerment Act;
good corporate citizenship, including the company’s promotion of equality, prevention of unfair discrimination, and reduction of corruption, its contribution to development of the communities in which its activities are predominantly conducted or within which its products or services are predominantly marketed and its sponsorship, donations and charitable giving;
the environment, health and public safety, including the impact of the group’s activities and of its products or services;
consumer relationships, including the company’s advertising, public relations and compliance with consumer protection laws; and

The committee comprises non-executive directors who are not involved in the day-to-day business of the group, executive directors as well as other members of the management of the company and is chaired by a non-executive director.

The table details attendance of social, ethics and sustainability committee meetings during the year.

Number of meetings during the year 4
Valli Moosa* 4  
Osman Arbee 4  
Hubert Brody 4  
Manny de Can 1  
Berenice Francis 4  
Thulani Gcabashe* 3  
Ray Levin 3  
Philip Michaux 3  
Moeketsi Mosola 3  
Rafiek Sharfu 4  
Jurie Strydom 1/1  
Marius Swanepoel 3  
Oshy Tugendhaft* 4  
Rohan Ven 4  
*Non-executive.

Subsidiary and divisional boards

In accordance with the decentralised nature of the group’s operations, many subsidiary and divisional boards manage the day-to-day affairs within their areas of responsibility, subject to board-approved authority limits. The Imperial Holdings board ratifies appointments to the boards of major subsidiaries.

Company secretary

The board considers the company secretary, whose qualifications are set out in the table on page 24, to be competent with appropriate qualifications and experience. The competence of the company secretary was considered by the remuneration and nomination committee in accordance with 3.8 4(i) of the JSE Listings Requirements. The company secretary is not a director of the company and thus maintains an arm’s length relationship with the board

Accountability and audit

Going concern

The group audit committee considers the facts and assumptions used in the assessment of the going-concern status of the group at financial year-end. This provides assurance to the directors in confirming their assessment that the annual financial statements are properly prepared on the going-concern basis.

Internal financial controls

The directors acknowledge that they are responsible for instituting internal control systems that provide reasonable assurance on safeguarding assets and preventing their unauthorised use or disposal, as well as maintenance of proper accounting records that give reasonable assurance on the reliability of financial information produced.

Internal audit

The internal audit department’s responsibilities are defined in a written charter approved by the board.

Internal audit is an independent, objective assurance and consulting activity established to add value and improve the group’s operations. It helps the group accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the adequacy and effectiveness of risk management, control and governance processes.

The internal audit activities of the group are coordinated by the group’s chief audit executive based at the corporate office, who reports to the chief executive and has unrestricted access to the group audit committee and its chairman. The group chief audit executive reports formally at all audit committee meetings during the year. The audit plan for the wider group is developed using a risk-based approach and is approved by the group audit committee. The group chief audit executive also attends and coordinates the activities of all divisional finance and risk review committees and attends all group risk committee meetings to ensure that internal audit work focuses on the risks identified through the relevant processes.

Based on the internal audit work performed in terms of the approved combined internal audit plan for the year, the scope of work, the results of tests, and the overall audit opinion ratings for the audited areas, together with feedback on follow-up audits, internal audit concluded that nothing came to its attention to indicate that there was any material breakdown in the system of internal control in the group during the year to render the control environment ineffective.

From the results of a follow up on a risk management strategic assessment review conducted by PricewaterhouseCoopers Inc., internal audit concluded that they were satisfied with the governance structures and processes regarding risk management across the group, and the degree to which management has embraced risk management.

As recommended in King III, group internal audit documented a review of the group’s internal financial controls and concluded that nothing came to its attention to indicate significant internal financial control design deficiencies or to indicate that such controls were ineffective during the period reviewed.

Financial reporting

Imperial has a comprehensive system for reporting financial results to the board each quarter and to the executive committee monthly. Each division prepares detailed monthly management accounts, budgets and three-year plans approved by the board. Performance against budget is monitored and variances analysed. Profit and cash flow forecasts to the end of the year are reviewed and include an analysis of material changes. A comprehensive system enables management to monitor trends and measure productive use of capital. Accounting policies are disseminated throughout the group to ensure compliance.

Insider trading

No group director or employee with inside information about the group may deal, directly or indirectly, in Imperial’s securities, which include allocations of and dealings in the group’s share incentive schemes. The board has determined certain closed periods during which directors and other senior management officials of the group may not deal, directly or indirectly, in the group’s securities. In addition, the group has adopted a policy requiring directors, executive committee members, the company secretary and directors of major subsidiaries to obtain permission from designated individuals before trading in the group’s securities.

Business integrity and ethics

The board has adopted a written code of ethics for the group.

Without satisfactory profits and a strong financial foundation, it would not be possible to fulfil our responsibilities to shareholders, employees, society, and those with whom we do business. However, our corporate actions are not governed solely by economic criteria, but also take into account social, environmental and political considerations.

We strive to innovate and adopt best practice, wherever we operate, working in consultation with stakeholders.

Management and employees operate within a framework that requires complying with all applicable laws and maintaining the highest integrity in conducting the group’s busines

Our core value is to act with uncompromising honesty and integrity. Our code of ethics provides guidance to all staff, management and directors of Imperial and its subsidiaries on adhering to this core value, although we recognise that no single code can address every situation individuals are likely to encounter. As such, this code is not a substitute for employees’ responsibility and accountability to exercise good judgement and obtain guidance on appropriate business conduct.

Our divisions also include aspects of ethics in their induction programmes. In addition, the group conducts climate surveys among its employees and ethics form an integral part of the surveys.

The group also maintains a confidential tip-off facility where any instances of criminal activity or breaches of the code of ethics can anonymously be reported. Reports in this regard are considered by divisional management structures, internal audit and responsible board committees.

Our code of ethics

Respect others and avoid any form of discrimination.
Abide by the laws of the country in which we operate and comply with the codes of conduct of all professional and industry bodies to which we belong.
Avoid any waste, damage and private use of company assets and resources (including time).
Neither give nor receive bribes.
At the earliest opportunity, disclose in writing to the appropriate management all gifts received from clients or suppliers beyond a token value.
Not divulge any confidential information to any party, or improperly use group and client information.
Market our products and services accurately and charge the agreed fee or a fair fee where no fee was agreed.
Not seek to advance personal interests at the expense of the group or clients.
Not engage in any activity, directly or indirectly, which results or might result in a conflict of individual interests with the interests of the group.
Not participate, or involve the group in any way, in any scheme that would cause embarrassment to the group or harm its reputation. If public disclosure of any action would be detrimental to the group, this action should be avoided.


Employment and labour rights

The group subscribes to the principle of fair labour practices at our workplaces, and our conditions of service comply with applicable laws and industry standards.

The group recognises representative trade unions and has established forums for communication.

Safety, health and environmental stewardship

We report regularly at executive and board level on our safety, health and environmental (SHE) performance. Senior executives and line management are accountable for the group’s SHE issues and for allocating adequate financial and human resources within their operations to address these matters. We work to keep SHE at the forefront of workplace concerns.

Our objective is to prevent fatalities, work-related injuries and health impairment of our employees.

Work-related fatalities are comprehensively investigated by management and considered by the social, ethics and sustainability committee.

We recognise the need for environmental stewardship to minimise consumption of natural resources and waste generation, and to minimise the impact of our operations on the environment.

More detail on the group’s principles of conduct, policies and practices appears in the sustainability report on the group website: www.imperial.co.za and the compact disc in this report.

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