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In South Africa, we are differentiated by:
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Our commitment to improve our clients’ competitiveness, which drives service innovation in our businesses, underpins our client relationships and enables us to attract and retain a portfolio of high-quality clients |
| > |
Operations of scale, specialised expertise, an extensive regional footprint and an ability to define innovative solutions to client-specific logistics challenges |
| > |
An end-to-end service offering, which provides tangible value-add through a fully-integrated supply chain |
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In the rest of Africa, we are differentiated by:
| > |
A unique distribution approach based on the needs of emerging markets, supported by acquisitions and local partnerships, and benefiting from exclusive relationships with our principals. We play a key role in growing the brands we support by bringing products to market in a trading environment where logistics are challenging and sales and marketing channels are relatively underdeveloped. Although more formal routes to market are being established and infrastructure is improving in some areas, we anticipate that this model will remain relevant over the medium to long term |
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FREIGHT AND
TRANSPORT
We offer customised
transport solutions
based on each client’s
needs and rank among
the leading logistics
providers in Southern
Africa. |
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WAREHOUSING
AND STORAGE
We offer a large
network of world-class
customisable
warehousing, storage
and handling solutions,
and are specialists in
consumer and
healthcare products. |
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INTEGRATION
SERVICES
We assist clients in
improving and
optimising their supply
chains, using our
understanding of
multiple supply chain
environments and
advanced technology
solutions. |
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DISTRIBUTION
AND FULFILMENT
We design and manage
integrated operating
procedures to support
the planning and
execution of the
distribution process,
with parallel quality
control to ensure order
fulfilment. |
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DEMAND
MANAGEMENT
We take our clients’
products from
manufacturing to
point-of-sale by
managing various
points along the supply
chain, from stock levels
and demand planning
to payments and
merchandising. |
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In this division we earn hard currency and are
differentiated by:
| > |
Our ability to service complex niche areas of logistics,
in the chemicals and automotive sectors |
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| > |
Our entrenched expertise in inland shipping in Europe, which gives us the ability to duplicate our offering in new markets |
| > |
Our leading position at critical chokepoints in German economic
sectors (steel, chemicals, automotive, spare parts and paper) |
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INLAND SHIPPING
We are geographically ideally
positioned in Germany to
reach and connect to the rest
of Europe, and have grown to
become the leading inland
shipping company in the
region. |
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CONTRACT LOGISTICS
We are able to service our
clients’ requirements across all
aspects of the logistics value
chain, including providing
sub-assembly services, mainly
in the automotive sector. |
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CHEMICALS LOGISTICS
We are one of the leading
logistics and contract
manufacturers in the chemical
and related industries in
Europe, mainly in the
agricultural sector. |
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PORTS/TERMINALS
We provide intermodal
shipments of diverse goods
and operate bulk and
container terminals in the
main industrial centres along
Germany’s inland waterways. |
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In this division, we are differentiated by:
| > |
Our status as an exclusive importer and distributor of 12 vehicle
brands, vehicle parts and industrial equipment and motorcycles |
| > |
The ability to capture revenue across the value chain. The division
covers virtually all aspects of the vehicle value chain, from import
and retail to aftersales servicing and parts |
| > |
A distribution platform that offers the ability to multi-franchise
and to add additional brands to our product portfolio using the
benefits of scale in our existing distribution network |
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| > |
Ongoing investment in front-line sales capacity, including
employees, call centres and information systems, which provides
market intelligence that enables us to reach clients with the
products they need at the right time |
| > |
Value-added and aftersales parts and services that provides annuity income |
| > |
Ownership of over 70% of our physical infrastructure, which provides cost advantages and enables us to leverage strategically important sites to strengthen our position in the value chain |
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IMPORT AND DISTRIBUTION
Exclusive importer and distributor of 12
vehicle brands, parts, industrial equipment
and motorcycles. |
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DEALERSHIPS
The division has an installed base of 239
dealerships in South Africa, of which 126 are
owned and 113 franchised, as well as six
dealerships in Australia. |
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AFTERSALES PARTS AND
SERVICE
Vehicles are maintained and repaired at our
dealerships, with all aftersales parts
purchased through our distribution network. |
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In this division, we are differentiated by:
| > |
Being the largest automotive retailer in South Africa. Our operations
include almost all major brands represented in South Africa and we
benefit from scale and the inclusion of a broad spread of
motor-related products and services in our portfolio |
| > |
Owning 85% of our facilities, many of which benefit from prime |
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locations, through which we offer a mix of passenger and
commercial vehicles |
| > |
Continually investing in our people, who are a critical point of
differentiation in our business |
| > |
We run the largest private technical training network for trades in
South Africa. |
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PASSENGER VEHICLE RETAIL
(NEW AND PRE-OWNED)
New vehicles are sold through our dealerships,
which are also a point of sale for financial services
products. Pre-owned vehicles re-enter the value
chain by being traded in and retailed through the
group’s pre-owned vehicle businesses. |
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COMMERCIAL VEHICLE
RETAIL
We retail commercial vehicles and
provide related financial services from
20 South African and 38 UK truck and
van dealerships.
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AFTERSALES PARTS,
SERVICE AND REPAIR
Vehicles are maintained and repaired
at our dealerships and in-house panel
shops, with replacement parts
purchased from within the group.
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CAR RENTAL
Our car rental businesses purchase vehicles
through the group’s distribution channels
and original equipment manufacturers in
South Africa, and dispose of vehicles through
the group’s dedicated pre-owned outlets. |
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AFTERMARKET PARTS
This business imports and distributes parts through
our network of franchised and wholly-owned
stores, catering for older vehicles. |
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LEISURE
We manufacture and retail caravans, trailers,
canopies and related products. |
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In this division we are differentiated by:
| > |
The scale and quality of the group’s motor businesses, which provide points of distribution and market intelligence to the financial services businesses |
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INSURANCE
Insurance for passenger and commercial
vehicles, extended warranties, credit insurance
and commercial goods-in-transit cover, as well
as life insurance, funeral policies and affinity
products. |
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RELATED FINANCIAL
SERVICES AND PRODUCTS
Vehicle service contracts,
maintenance products, vehicle
leasing to private individuals, fleet
telematics and stolen vehicle
recovery systems and roadside
assistance. |
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FINANCE AND FULL
MAINTENANCE LEASING
Vehicle finance is provided through
alliances with banks, and full maintenance
leasing and other fleet management
solutions are provided to corporate,
parastatal and SMME clients. |
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