Imperial: Leaders in Mobility

We are driving a philosophy of 'best-fit' systems per division, while sharing common infrastructure and access, where appropriate. During the reporting year, all divisions reviewed and aligned their IT strategies to support their strategic business objectives.

We operate five core architecture systems, namely one for Import and Distribution, two for Retail and Rental, and one each for Financial Services and Aftermarket Parts. The five systems are run independently and protect the proprietary information that is competitively sensitive to the brands. Where feasible, certain links exist to facilitate functions such as vehicle financing.

Our growth through acquisition has meant that Motus operates a number of legacy and decentralised IT systems and infrastructure. To reduce complexity, duplication and cost, we are rationalising our systems while ensuring that cybersecurity is in place and IT systems are not compromised. In addition, the split away from Imperial Holdings, requires that we move primary IT services like risk, finance and governance systems off the Imperial Logistics infrastructure and onto a new common network and server infrastructure layer for Motus.

During the year, we worked to strengthen the IT governance framework. The Motus group chief information officer (CIO) provides reports to the Motus finance, risk and review committee, a board committee that oversees and monitors IT strategy, risk and major projects. Each division has a centralised IT department which reports to the Motus CIO and CIOs are in place for Car Rental, Aftermarket Parts and Financial Services. The Motus IT security officer is responsible for setting and overseeing the implementation of board-approved IT governance policies which apply across Motus. During the year, a new commercial and governance IT position was created to oversee vendor management and day-to-day IT processes.

For more information on innovation, see differentiated customer experience.