Motus

The consolidation of Motus into a single division under one collaborative leadership team, has been a big focus for the reporting year. The consolidation will enable growth opportunities, simplify reporting structures, improve collaboration across the vehicle value chain and build cohesive teams with the same vision. Our leadership changes have resulted in a younger leadership team that is enthusiastic about change and feels more empowered to make decisions.

The Motus finance, risk, compliance and sustainability committee establishes the sustainability guiding principles for the division. Our sustainable development priorities consider key stakeholder issues and are covered in detail in the full Motus review. For the reporting period, these priorities include:

• Delivering quality products and services to support a full customer value proposition.
• Developing effective leadership and empowered people.
• Accelerating transformation progress in South Africa.
• Ensuring regulatory compliance.
• Minimising the environmental footprint.

CUSTOMER VALUE PROPOSITION

To drive focused growth, we are embedding a customer-centric strategy that offers a customer value proposition across the full lifecycle of vehicle ownership. We are investing in technology to develop new customer channels and drive strategic conversations with our customers. The health and safety of our customers is of paramount importance and we ensure this through technician training, stringent quality measures and strict service level agreements with our suppliers.

PEOPLE

The structural changes we are making in Motus aim to create clear accountabilities for our employees. More specifically, we are focused on creating stimulating careers, a dynamic and collaborative workplace and a culture that supports high-performance, continual self-improvement and innovation, and embraces the benefits of diversity and the need to accelerate transformation.

We are investing in technology to improve our human capital data which will support better human capital processes going forward.

We use targeted training to advance talented black (African, Coloured and Indian) employees and we are revising our recruitment policies and plans to focus on sourcing skilled and experienced black candidates. Our diversity training workshops aim to build an inclusive culture where employees are sensitive to diversity issues.

LEGITIMACY

Transformation is an integral part of any South African business, and protects our reputation as a responsible corporate citizen. Early in the 2018 financial year, we launched 58 Fleet (Pty) Ltd, which will be a 51% black-owned fleet management business. The strategic BBBEE partnership will assist in driving sustainable growth through the capitalisation of the new business, and it will supply black talent, provide expertise on BBBEE structures and ratings, and better position Motus to access business from the corporate sector and government.

We operate in an increasingly complex regulatory environment and our management is kept well-informed of all applicable legislation that impacts our sub-divisions. Compliance training helps our employees to understand their regulatory obligations and guard against non-compliance. We believe that being a good corporate citizen is not merely about tick-box compliance, but rather goes beyond to actively contributing to the shaping of policy, where possible, and adopting the spirit and letter of the law in our business operations.

With over 70 000 rental cars washed in a month, we are a large consumer of water. We invest in water recycling plants and virtually waterless car washing systems to meet the needs of our dealerships, car rental depots and manufacturing sites. Pilots of both systems are underway in the dealership network and at a rental depot at OR Tambo International Airport.

In addition to efficient lighting systems and the use of solar power, car rental considers carbon emissions when purchasing vehicles for its fleet and during the year our panels shops embarked on a project to convert their operations from diesel to cleaner LPG. We have also invested in a methane gas-powered Mercedes-Benz, a pilot study that may offer future opportunity for the car retail and rental businesses.

As part of our enterprise development initiatives, a number of dealerships outsource their wash bays to black-owned small enterprises that operate without paying rental, water or electricity costs.