Divisional reports

Logistics

Africa Logistics

R’million
2013   2012   Change
%
  H2
2013
  H2
2012
  Change
% on H2
2012
  H1
2013
  Change
% on H1
2013
 
Revenue 18 018     16 457   9,5   9 341     8 146   14,7   8 677   7,7    
Operating profit 920     910   1,1   520     397   31,0   400   30,0    
Operating margin (%) 5,1     5,5       5,6     4,9       4,6        

The Africa Logistics division had an excellent second half and despite a challenging trading environment which included a transport workers’ strike during the first part of the year, the operating profit was in line with the prior year. The Africa business, including CIC, which is involved in the distribution of FMCG products into many African markets performed well while volumes and rates in our customer base in South Africa, especially those involved in manufacturing were depressed. If the impact of the strike is eliminated, the division would have been able to improve its operating margin when compared to the prior year. Acquisitions also contributed positively to the performance.

During the year the division underwent a strategic consolidation process in South Africa. Similar expertise across various businesses was combined into a number of new units to leverage scale and synergies to drive cost savings and greater efficiency, the benefit of which should be realised in the new financial year.

The Transport and Warehousing business, which services the manufacturing, mining, commodities and construction industries was under pressure as a result of industrial action and lower volumes in tough trading conditions. Volumes in the second half were more stable, although still depressed. The business benefited from management initiatives to right size the business to match market conditions.

Although also impacted by the transport workers’ strike and labour unrest in its client base, the bulk commodity services business performed well. A 60% shareholding was also acquired in KWS Carriers during the year, a business focused on the movement of bulk commodities from source to the end users and ports utilising mainly subcontracted vehicles.

The Specialised Freight business performed satisfactorily despite volume pressure in certain products, ie chemicals and food products. The business gained new contracts during the year. The LTS Kenzam Bulk Transport acquisition was concluded and the operation was integrated into this division with effect from 1 October 2012.

The Consumer Logistics business was negatively impacted by flat but depressed volumes, mainly in the manufacturing client base. This affected all businesses in the supply chain, including our warehousing and distribution operations. As a result, management focused on enhancing efficiencies and reducing costs to drive performance, the benefits of which should be realised in the new financial year. Despite a difficult trading environment, the business was successful in gaining significant new contracts and the integration of the FMCG and South African consumer healthcare components of the new Imperial Health Sciences business was successfully implemented. The Cold Chain continues to impact results negatively as difficult trading conditions persist. This business is being streamlined.

In the rest of Africa businesses, CIC continues to grow and perform well. Transport volumes were also better, especially in our Namibian businesses. The new Imperial Health Sciences business performed ahead of expectation and will lead to further opportunities to grow the business across the continent in the pharmaceutical industry. The logistics businesses in rest of Africa increased turnover and operating profit by 23% and 45% respectively. The acquisition of 49% of MDS Logistics plc in Nigeria was effective from 26 April 2013 and is reported as an associate. This acquisition provides an excellent platform for further growth in the region and is consistent with our strategy of focusing on consumer opportunities in Africa and following our customer base on the continent while creating sustainable partnerships in certain markets. MDS has a quality customer base across a number of industries with a strong new business pipeline.

The Integration Services business had a challenging year due to low activity levels but it continues to make a valuable contribution to the intellectual capital of the group, specifically by assisting other businesses to expand and integrate client solutions and offer value added services to their customers.

The net investment in the fleet is lower than the prior year, in line with the scheduled replacement cycle. We incurred gross capital expenditure of R1 043 million for the year.

International Logistics (EUR)

€ million
2013   2012   Change
%
  H2
2013
  H2
2012
  Change
% on H2
2012
  H1
2013
  Change
% on H1
2013
 
Revenue 1 363     1 087   25,4   694     690   0,6   669   3,7    
Operating profit 66     59   11,9   37     39   (5,1)   29   27,6    
Operating margin (%) 4,8     5,4       5,3     5,7       4,3        

International Logistics (ZAR)

R’million
2013   2012   Change
%
  H2
2013
  H2
2012
  Change
% on H2
2012
  H1
2013
  Change
% on H1
2013
 
Revenue 15 574     11 247   38,5   8 363     7 088   18,0   7 211   16,0    
Operating profit 759     598   26,9   452     396   14,1   307   47,2    
Operating margin (%) 4,9     5,3       5,4     5,6       4,3        

The prior year is not directly comparable as the acquisition of Lehnkering was only included for six months. The division had a robust second half and performed satisfactorily for the year despite tougher trading conditions as a result of a slowing German economy. Transport volumes across the German inland shipping industry were down and freight rates have been under pressure. Activity levels in certain of our core markets held up well, namely the chemical industry and the gas shipping market. We also benefited from exports from Germany into markets outside Europe.

The group’s shipping activities, including those of Lehnkering, have been integrated into one unit, namely the Imperial Shipping Group. The business performed well despite difficult trading conditions where volumes and freight rates were under pressure. To counter this, we gained business from existing and new customers, managed our costs better and optimised our fleet of contracted vessels.

Lehnkering, which after restructuring our operations, houses all our non- shipping chemical industry logistics activities, including warehousing, road transport and chemical manufacturing services, experienced normal seasonally low activity levels in the first half and performed much better in the second half, in line with expectations. The agrochemicals industry typically generates higher revenues in the second half of our financial year. Lehnkering was affected by once-off charges, mainly in the first half due to corrective action required in certain areas.

Panopa, which provides parts distribution and in-plant logistics services to automotive, machinery, and steel manufacturers performed well despite a depressed steel market and the slowing European automotive industry. Contract gains and renewals were the main drivers of good performance. The integration of Lehnkering’s steel and retail contract logistics divisions into Panopa was successfully completed and is performing in line with expectations.

Neska, the terminal operator, had a more challenging year. Its performance was affected by one client being placed under administration and another having a fire which disrupted operations at the container terminal in Krefeld. It is expected that the utilisation of the terminal will improve in the new financial year. The remaining terminals performed in line with expectations.

Gross capital expenditure of R441 million was incurred, up 28% when compared to the prior year, mainly due to the weaker Rand.

Automotive and Industrial

The Automotive and Industrial pillar as fully described above, houses the group’s distribution and retail activities (named Distribution, Retail and Allied Services); the Automotive Retail division; and the Other Segments division. Other Segments includes Autoparts, Car rental, Tourism and NAC.

Distribution, Retail and Allied Services

R’million
2013   2012   Change
%
  H2
2013
  H2
2012
  Change
% on H2
2012
  H1
2013
  Change
% on H1
2013
 
Revenue 25 682     22 797   12,7   12 654     11 986   5,6   13 028   (2,9)    
Operating profit 2 228     2 121   5,0   1 079     1 124   (4,0)   1 149   (6,1)    
Operating margin (%) 8,7     9,3       8,5     9,4       8,8        

The division performed satisfactorily considering some of the challenges faced by it during the year. These include a weakening currency, lack of stock availability from our principals in Korea and a more competitive market. Excluding the Australian operation, new vehicle registrations as reported to NAAMSA by Associated Motor Holdings (AMH), Amalgamated Automobile Distributors (AAD), TATA and Mitsubishi were 1,2% higher, compared to a market increase of 7,6%. Strong growth was experienced in used car and annuity revenue streams generated from after-sales parts and services. Revenue from rendering of services was up 24% for the year. The growing vehicle parc of our imported brands is securing good levels of after-market activity for its dealerships, which are performing better.

Vehicle distribution margins declined as a result of a weaker Rand, stock shortages and more competition. Forward exchange contracts and price increases enabled us to manage the impact of the volatile currency throughout the year. The strong growth in used car sales and after-sales parts and services also provided a valuable underpin to the division’s operating margin and profit.

The Goscor Group which distributes industrial products, had an excellent year with strong growth experienced in the forklift and access equipment businesses. The cleaning equipment business performed satisfactorily while Bobcat, which supplies compact equipment into the construction, mining and agricultural sectors, had a challenging year.

The businesses that complement and are allied to our motor-related activities, which include Car Find, Bid 4 Cars and Datadot, continue to perform well.

In Australia, new and used retail unit sales were down 5% and 11% respectively. The dealerships in Australia had to realign their business to focus on selling more to retail and less to rental companies, which impacted volumes negatively. Ford has a strong line-up of vehicles in Australia and the business is expected to improve.

Automotive Retail

R’million
2013   2012   Change
%
  H2
2013
  H2
2012
  Change
% on H2
2012
  H1
2013
  Change
% on H1
2013
 
Revenue 22 702     19 560   16,1   11 776     9 683   21,6   10 926   7,8    
Operating profit 651     573   13,6   352     312   12,8   299   17,7    
Operating margin (%) 2,9     2,9       3,0     3,2       2,7        

The division produced a pleasing set of results for the year. Growth in new vehicle retail sales units from South African operations was 10%, ahead of industry growth. Used vehicle sales also improved by 7,5% compared to the prior year.

Passenger car volumes were strong and were up 9,7% due to a well balanced franchise mix that benefited from a good new model lineup and growth in the entry-level segment.

Commercial unit vehicle sales (including light commercial) was up 10,7% across all brands in South Africa.

Growth in after-sales service revenue was satisfactory, while parts revenue grew encouragingly as we continue to focus on growing revenue streams from after-sales activities. The significant increase in new car sales over the last few years bodes well for the future after-sales parts and services revenue for the division.

In the UK, the division continues to produce good results in a depressed market. The benefit of multi-franchising a number of sites with light commercial vehicles has paid off well and the recent acquisitions of Watts (a DAF dealer) and Orwell (a Mercedes Benz commercial vehicle dealer) also contributed positively.

Beekman Canopies continues to perform well and successfully expanded its distribution network during the year. Jurgens Ci was impacted by industrial action in the second half of the year and produced a mixed set of results. The caravan market also remains muted due to lower consumer spending on leisure activities in South Africa. The Australian caravan assembly and distribution operations however performed better.

Other Segments

Car Rental

R’million
2013   2012   Change
%
  H2
2013
  H2
2012
  Change
% on H2
2012
  H1
2013
  Change
% on H1
2013
 
Revenue 3 608     3 282   9,9   1 902     1 658   14,7   1 706   11,5    
Operating profit 405     383   5,7   214     185   15,7   191   12,0    
Operating margin (%) 11,2     11,7       11,3     11,2       11,2        

The Tourism businesses were disposed of after the reporting period and are discussed separately below. The above table does not include the tourism results.

The business had a very good second half and achieved a satisfactory result for the year despite tough trading conditions in the car rental industry. Revenue growth was encouraging in the car rental business as revenue days and revenue per day increased by 3% and 1% respectively. The revenue per day was impacted by the change in mix due to the growth in the replacement business. Revenue per day grew by 3% if the replacement business is excluded.

Utilisation improved from the first half and was in line with the prior year at 70%. This was achieved despite the increase in the number of vehicles at the panelshops following the damage caused by hail storms during the year. The average rental fleet size was 3% higher than the prior year.

Operating margin showed a slight improvement in the second half of the year but was still lower than the prior year as costs increased ahead of revenue. Accident costs were significantly higher in the car rental business when compared to the prior year.

Auto Pedigree had an excellent year as retail unit sales were higher and the business improved its performance significantly from the prior year.

The panel business improved its performance from the prior year but further corrective actions are being taken by management to strengthen the business.

Autoparts

R’million
2013   2012   Change
%
  H2
2013
  H2
2012
  Change
% on H2
2012
  H1
2013
  Change
% on H1
2013
 
Revenue 4 473     4 134   8,2   2 209     2 043   8,1   2 264   (2,4)    
Operating profit 293     278   5,4   149     138   8,0   144   3,5    
Operating margin (%) 6,6     6,7       6,7     6,8       6,4        

The Autoparts business is being reported separately for the first time. It acts as a wholesaler and distributor of parts and accessories for motor vehicles that are outside manufacturer warranty and service plans. The division includes Midas, Alert Engine Parts, Turbo Exchange and the newly acquired Afintapart. The division forms a valuable part of our motor vehicle value chain.

The industry is mature but stable as it is represented by a large national car parc of approximately 10 million vehicles with an average age of approximately 12 years. During the year, some pressure was also experienced on discretionary products like camping equipment and accessories. Midas performed satisfactorily in a sluggish and competitive market. In line with the group’s strategy to extend into other areas of parts distribution, 80% of Afintapart SA (Pty) Limited, a commercial vehicle parts distributor, was acquired by Midas during the year.

Alert Engine Parts performed well while Turbo Exchange was negatively impacted by competitively priced imports.

Geriban, our 30% held associate in Zimbabwe traded well during the year, while NGK in which we own a 25% shareholding performed in line with the prior year.

NAC and Tourism

R’million
2013   2012  
Revenue 1 112     1 906  
Operating profit 1     54  

Also included in the Other Segments result is NAC, the aircraft distributor and aviation services business which was disposed of during the year and the Tourism businesses, which were recently announced as being sold, subject to Competition Commission approval.

Financial Services

R’million
2013   2012   Change
%
  H2
2013
  H2
2012
  Change
% on H2
2012
  H1
2013
  Change
% on H1
2013
 
Insurance                                      
Revenue 3 287     3 112   5,6   1 628     1 631   (0,2)   1 659   (1,9)    
Operating profit 510     419   21,7   240     206   16,5   270   (11,1)    
Adjusted investment income 251     175   43,4   100     95   5,3   151   (33,8)    
Adjusted underwriting result 259     244   6,1   140     111   26,1   119   17,6    
Operating margin % 15,5     13,5       14,7     12,6       16,3        
Underwriting margin % 7,9     7,8       8,6     6,8       7,2        
Other financial services                                      
Revenue 951     887   7,2   445     535   (16,8)   506   (12,1)    
Operating profit 435     356   22,2   214     225   (4,9)   221   (3,2)    
Operating margin % 45,7     40,1       48,1     42,1       43,7        
Total financial services                                      
Revenue 4 238     3 999   6,0   2 073     2 166   (4,3)   2 165   (4,2)    
Operating profit 945     775   21,9   454     431   5,3   491   (7,5)    
Operating margin (%) 22,3     19,4       21,9     19,9       22,7        

Note: Adjusted underwriting in the above table reflects a reallocation of policyholder investment returns from investment income to the underwriting result.

The Financial Services pillar had an excellent year.

Insurance

The insurance underwriting performance was much improved in the second half and despite a deteriorating claims experience in the short-term motor class, it was up 6% on the prior year and generated an adjusted underwriting margin of 7,9% for the year. As part of its strategy to focus on its core markets and distribution channels, Regent exited certain non-performing classes of business, which had not been generating adequate returns for some time. These made up less than 10% of its revenue but had a significant negative impact on underwriting performance. Regent’s other significant product lines in the short-term insurance business delivered excellent results and showed healthy growth from the prior year.

Regent Life performed well, with gross written premiums up 15% for the year, although the economic assumption changes impacted the underwriting result negatively in the second half.

Investment returns were higher than the prior year as a result of a larger exposure to equity markets, which performed favourably when compared to the prior year. The second half was however, more challenging as equity markets were more volatile.

Botswana and Lesotho continue to grow and the exposure to other African countries is becoming a more meaningful contributor to the division.

Other Financial Services

Other Financial Services, mainly represented by LiquidCapital performed well. The joint venture profits with financial institutions were however, negatively impacted by more conservative impairment assumptions in the second half; in line with expectations and current market conditions. The advances book generated through these joint ventures has however, grown encouragingly, as have the funds held under service, maintenance plans, warranties and roadside assistance. Innovation of new products, improving retention and penetration rates in our sales channels also contributed positively to the growth in these businesses. This provides a valuable annuity earnings underpin to our future profits.

Volumes in Imperial Fleet Management continue improving as we gain new contracts. Ariva, a personal leasing joint venture with JD Group is performing in line with expectations and presents growth potential in a largely untapped market.

 

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© Imperial Holdings Limited 2013
 
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